Copenhagen Metro – Future O&M contract

Service

Metroselskabet I/S (“Metroselskabet”) intends to tender out the future operation and maintenance of the metro lines M1, M2, M3 and M4 (the “O&M contract”). The tender is expected to commence in June 2025 with operation under the O&M contract expected to start September 2027. See section 2.1.4 for further information concerning the tender procedure. Metroselskabet is currently conducting a dialogue with the market in order to gather input of relevance for the upcoming tender. Any further market operators that would like to participate in the dialogue / provide such input are encouraged to express their interest to Metroselskabet via e-mail to the contact person referred to in section 8.1. Input may be provided in writing, and Metroselskabet may invite market operators to meeting(s) to obtain further insight of relevance for the tender. The O&M contract is further described in section 5.1.

Lots (1)

All lots with a service description from the notice.

• Copenhagen Metro – Future O&M contract
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  The O&M contract is expected to include the following services etc. and have the following characteristics: The lines encompassed by the tender span over 44 stations (30 underground stations and 14 above ground stations) and approximately 40 kilometers doubletrack in the Copenhagen area. The metro system operates 24/7 with a varying headway throughout the day. Currently, the metro has approximately 2 million passengers per week on average. This figure is expected to increase in the coming years. The metro is a fully automated and driverless, GoA4 system, it consists of two separated systems; M1/M2 and M3/M4 each with own control and maintenance centre and is operated without any operator staff (e.g. stewards) on the trains. The assets, which are owned by Metroselskabet and are made available to the operator, include e.g. • Tunnels and structures, including stations, transfer areas / tunnels, shafts, bridges and embankments • Railway infrastructure, including power supply, traction power, permanent way, ATC system, platform screen doors, automatic platform gates, passenger security and information systems, SCADA, access control systems and intrusion detection systems, radio communication systems and transmission systems, passenger-counting system, and the equipment related to the Rejsekort (travel card) system and ticketing system • Electrical and mechanical installations and equipment in tunnels, structures, stations, transfer areas / tunnels, shafts and CMC, including ventilation • Passenger vehicles and service vehicles • Escalators • Control and Maintenance Center, including outdoor areas • Documentation, manuals and procedures • IT systems and programmes forming part of the metro system • Certain management systems • Movables • Consumables (a smaller amount is expected to be available at commencement of the O&M contract) • Spare parts (a smaller amount is expected to be available at commencement of the O&M contract) The winning tenderer (the O&M Provider) is expected to be entrusted with the full responsibility for the daily operation and the majority of the maintenance of assets forming part of the metro system, including provision of spare parts and consumables. The O&M Provider’s services, tasks, etc. under the O&M contract are, on an overall level, expected to include, but not be limited to: - Traffic operations, including operation of traffic systems and staffing. - Passenger services, e.g. traffic information and customer service. - Maintenance of assets, including preventive maintenance, corrective maintenance, provision of spare parts, cleaning, maintenance optimisation, etc. - Information technology services, including cyber security. - Data management. - Ticketing and passenger counting. - Communication and marketing, via e.g. websites, based on communication plans and strategies. - Organisation and management services, e.g. quality management, configuration management, obsolescence management, environmental management, security and resilience management, railway safety management and human resource management. - Reporting, planning, documentation, etc., including e.g. delivery of various reports at certain intervals, provision of other information, and compilation, updating and maintenance of documentation. - Services in the mobilisation phase and in connection with the expiry of the O&M contract, including certain transitional services to assist in the mobilisation of a potential new O&M Provider. In addition, the O&M Provider is expected to perform additional tasks and projects in relation to the metro system, e.g. development / improvement of assets, on an optional basis. Furthermore, the O&M Provider is expected to participate in and provide services / deliverables in relation to a number of larger investment / reinvestment projects and other third-party projects in relation to the metro system during the O&M contract period that are expected to be subject to separate procurements / contracts. These projects

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